A True Story – A Telephone Call Received in 2021
The phone rang and the lady making the phone call introduced herself as in her 70’s with an older brother and sister-in- law who wanted to stay in their own home but were finding it difficult to do so. The reason being that both now needed care support and so were currently unable to live on their own.
As an interim measure the couple, aged 84 and 90 had moved into a care home because of their current situation.
Having no children of their own, the sister had almost been given the responsibility to get her relatives safely home. Her ‘job’ was complicated in that she lived in another County and due to the pandemic could not even visit them.
One problem was that they would be self-funding and although Social Services had assessed them as being able to go home, they had left them to make their own arrangements. The care home was helpful, but they would not actually arrange a home care package and the whole situation was being hampered by Covid-19.
The caller wanted to know, where did she start to find a solution? Information was needed so she could speak with her brother, have answers to his questions while all the time, knowing that she knew very little about finding appropriate, affordable and available home care.
Able Community Care could help.
Over a couple of further phone calls, we were able to offer details about the services we could provide, directions about what other services were available in the area in where her brother lived, the related, financial costs and what to expect of a home care agency with reference to care workers qualifications, experience and statutory checks.
Able Community Care, based in Norwich and Jersey, has 41 years of providing Live-in Care Support. Our client’s range in age from young adults to centenarians living throughout mainland UK and the Channel Islands,
Can we help someone you know?
www.ablecommunitycare.com. info@ablecommunitycare.com T 01603 764567
Angela Gifford CEO since 1980